Everything you need to know about how and when we deliver.
SERVICE AREA
We deliver within Surat city
- Delivery availability is based on your pincode. Please check at checkout or contact us to confirm service in your area.
- All orders are delivered by our in-house delivery team to ensure freshness and quality. In rare cases, a trusted transportation provider may be used.Â
 IN-STORE PICKUP
- Location: 43/44, Avirbhav Society-1, Opp. Chikuwadi Complex Main Gate, Pandesara, Surat – 394221
- Hours: Open daily, 8:00 AM – 9:00 PM
- Bring your order confirmation or valid ID at the time of pickup.
- Same-day pickup only. No refunds for missed pickups.
DELIVERY TIMING
Order before 4 PM—-Same-day delivery (Delivered by 9 PM, subject to availability)
Order after 4 PM—-Next business day.
- If your item is in stock, we’ll try to deliver the same day even for late orders — but this is not guaranteed.
- For same-day delivery on late orders, call us at 9998084666 before placing your order.
- Please allow 4–5 hours for order preparation before dispatch. You’ll receive a confirmation via email once your order is placed.
DELIVERY CHARGES
Free Delivery on orders above ₹3000 (select pincode areas only)
₹50 (±) for nearby locations
- Final shipping cost shown at checkout. Charges may vary by pincode and are subject to change.
CASH ON DELIVERY IN SURAT
- Please keep the exact amount ready at the time of delivery.
- COD orders cannot be cancelled once dispatched.
- Refusing a COD delivery may result in restricted COD access for future orders.
WHEN DELIVERY MAY NOT BE POSSIBLE
× Your pincode is outside our delivery range
× The address or contact details are incorrect
× No one is available to receive the order
× The location is restricted or inaccessible
× Delivery falls on a festival day
× The product is out of stockÂ
 Important Note
- Incorrect address or contact details
We are not responsible for delays or failed deliveries caused by incorrect or incomplete address or contact information.
- No refunds for failed deliveries
Refunds will not be issued for failed deliveries. If redelivery is requested, additional charges may apply.
- Our promise
We work hard to deliver fast, safe, and on time. If there’s ever a delay, we’ll keep you updated every step of the way.